Why Are Crunchyroll Subtitles Not Working?
Crunchyroll is a popular platform world-wide for anime and manga lovers which offers high quality of streaming and is known for its unique features! While using Crunchyroll I faced an issue that every user faces Crunchyroll subtitles not working. You may also face other subtitle issues, which include blank subtitles, delayed text, or no subtitles.
I tried some techniques to solve it which I will tell you step by step. After following the guide, you can fix this annoying issue in your streaming. So, there is how i fixed it.
Reasons!
These are the reasons you need to understand these to fix it.
- Internet Connection Issues
- App or Browser Glitch
- Outdated App or Browser
- Region Restrictions
- Subtitle Settings Disabled
- Server or Content Delivery Issues
- Device Compatibility Problems
- User Account Issues
- Third-party Extensions Interfering
Solutions !
Internet Connection Issues
Sometimes, while streaming on Crunchyroll, I feel the subtitles are not loading smoothly due to a poor or slow internet connection. A poor or slow internet connection can cause the Crunchyroll subtitles not working and cause to not load in sync with the video or cause improper loading. By checking the internet speed and stability, you can fix this problem of subtitles.
Update the App or Browser
An old Crunchyroll version or outdated browser causes an issue Crunchyroll subtitles not working and unable to load subtitles properly. The outdated app or browser lacks necessary updates and causes bugs when displaying the subtitles. Ensure you have installed or updated the latest version to fix this issue.
Refresh or Restart the App
Refreshing and restarting the app sometimes resolves the errors and glitches causing the Crunchyroll subtitles not working or to not sync with the video. Close your app and restart again, and if you’re using a browser, simply go to the browser settings and clear the browser’s cache.
Clear App Data
If you are using the app, clearing the app data from the app’s settings can resolve the issue. Clearing app data may cause the rest of your preferences to be affected.
Clear Cache in Safari
While using Crunchyroll on iOS clear the cache in safari follow the step mentioned below:
Open Safari > Settings > Websites > Manage Website Data > Search Crunchyroll > click on Remove.
Subtitle Settings Disabled
Sometimes, subtitles do not work because they are disabled in the app or browser. This may be the app’s default setting or a mistake. Sometimes, you should check your subtitle enable setting and ensure you have enabled the option.
How to check?
To check, go to app > Account > enable Show Closed Captions.
How do I check on Desktop?
- To check subtitles, enable the option of Crunchyroll on pc
- Open the Crunchyroll Website in a web browser and then sign in to your account
- Click on your profile OR avatar icon at the top-right corner > select My Account.
- Click the toggle next to Show Closed Captions to enable subtitles.
Device Compatibility Problems
Outdated devices may have limitations and features. Check your device to make sure your device is compatible, if it is not compatible, then try on a different device, and if your device is up to date and still has an issuer, then follow the next steps:
User Account Issues
Due to an error in your user account, and if you do not have an active subscription plan, the subtitle may also not work properly. Go to the settings and make sure your subscription is active. Then, try to log out and log in again to fix the issue.
Third-party Extensions Interfering
A third-party extension issue blocks necessary scripts on browsers and cause Crunchyroll subtitles not working properly. The extension interfering issue is very serious; we have done everything but cannot fix it. If you use an extension on a browser, disable the extension to resolve the issue.
Region Restrictions
Regional restrictions are also an important point that can cause English subtitles not to work. Some anime and series are not available in specific regions. Make sure the Japanese show you are watching is available with English subtitles.
Contact Support
After following all the issues that I mentioned above, if you still face some issues, then it’s best to contact the Crunchyroll customer support, submit your complain and wait for response
Frequently Asked Questions (FAQs)
Conclusion
Crunchyroll is a famous streaming platform, but many users face an annoying issue Crunchyroll subtitles not working. I was also facing this issue but after research I found some solutions like updating the app, clearing the cache, making sure the subtitles options were enabled, checking the device compatibility issues, and checking the regional restrictions of the content. After doing these steps, you can watch your favorite anime with Subtitles.
